Network Society

Human services in the Network Society

The internet and networked technologies (from mobile phones to client information  systems) are now a taken for granted way of conducting business in all organisations, including human service organisations. This textbook explores some of the social, ethical and organisational issues associated with the rise of the network society.

This Routledge textbook on Human Services in the Network Society was edited by Neil Ballantyne (Director of Learning Designs, NZ) and Walter LaMendola (Emeritus Professor of Social Work at the University of Denver, USA).

The book explores:

  • the implications of an expanded capacity to share human service data across agency and national boundaries;
  • ethical issues associated with the use of remote sensing and surveillance technologies (e.g. the satellite tracking of offenders, and telecare services for older people);
  • the risks and benefits of social network sites including issues associated with online privacy, intimacy, and safety;
  • and the influence of technology-mediated services on human relationships and the sense of ‘being present’ with another person.

The textbook Human Services in the Network Society was one of the outcomes of an international research symposium held at the Institute for Advanced Studies at the University of Strathclyde in 2009.
Image credit | János Balázs

Neil Ballantyne

Neil is the Director of Learning Designs.